Technical Support for Carers

Technical Support for Carers

For technical support, contact Jenni on 07535 469592 or email jenni@carerswd.org

During the Covid-19 pandemic, more people have been making use of video calling technology and social media to stay connected to family, friends, and services. However, we recognise that this is a change that some of us may find difficult to navigate. As we turn to these forms of communication now more than ever, we want to ensure carers can get the most out of this technology and are supported in learning how to use it effectively. Here, you will find tutorials on how to use apps and technology such as Zoom, as well as how to troubleshoot and solve error messages you may receive.

Information for both PC and smartphone are available on this page, and relevant sources for additional support are available from the links below:

How to Join a Zoom Meeting

How to Test Zoom Audio & Video

Tech Help - Installing Apps

How to Install Apps

Word Version | PDF Version | HTML Version

Tech Help Troubleshooting Pop-up Messages

Troubleshooting Pop-up Messages

Word Version| PDF Version | HTML Version

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0141 941 1550

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