Technical Support for Carers
For technical support, contact Jenni on 0141 941 1550 or email jenni@carerswd.org
Since the Covid-19 pandemic, more people have made use of video calling technology and social media to stay connected to family, friends, and services. However, we recognise that this is a change that some of us may find difficult to navigate. As we turn to these forms of communication now more than ever, we want to ensure carers can get the most out of this technology and are supported in learning how to use it effectively. Here, you will find tutorials on how to use apps and technology such as Zoom, as well as how to troubleshoot and solve error messages you may receive.
Information for both PC and smartphone are available on this page, and relevant sources for additional support are available from the links below:
Using Zoom
How to Join a Zoom Meeting
How to Test Zoom Audio & Video
How to Install Apps
Troubleshooting Pop-up Messages
How to Free Up Storage Space
Android Word Version| Android PDF Version | Android HTML Version |
iPhone Word Version | iPhone PDF Version | iPhone HTML Version
Cyber Safety
Want to know how to keep yourself safe online? Take a look at Police Scotland’s Cyber Advice leaflet below