Carers of West Dunbartonshire – Welcome Pack


This booklet provides you with information about the services that can be offered by Carers of West Dunbartonshire and information about your rights as a carer.

The Carers’ Service operates from 72 and 84 Dumbarton Road, Clydebank. 84 Dumbarton Road is the base from which the service is managed and 72 Dumbarton Road is a Resource Base that is used for groups, training, meetings, etc.  The service provides a range of support for carers who are 18 and over and who are caring for someone living in West Dunbartonshire.

We would encourage you to make as much use of it as you can to assist you with your caring role. We are open from 9.30am to 4.30pm Monday to Friday and carers who reside in any part of West Dunbartonshire are welcome to access our services at any time during those hours.

The Carers’ Centre is the office base of the staff. They are there to help you with enquiries, provide a listening ear and offer support, both practical and emotional. We also operate an outreach service at venues throughout West Dunbartonshire which provides carers with the opportunity to access carer support easily. Complimentary therapies, carers’ training and group work are also available to carers within these outreach bases. Our Carer Support Staff will also visit you at home if required.

If you wish to register with the Carers’ Centre, your name will be added to our database of carers which means that you will receive regular mailings about event and activities.

Commitment to Equality

Carers of West Dunbartonshire is committed to ensuring that it treats its staff, job applicants, volunteers, users of the service and others equally without prejudice.

We recognise that there is a variation in people’s need for support, information and services, and how these needs should be met. We acknowledge that groups and individuals face discrimination, both directly and indirectly.

As an organisation, we are committed to taking positive action to counter discrimination in all areas of our work and to promote policies and initiatives aimed at the active participation of all groups and individuals in the management, staffing, volunteering, administration, membership and services of Carers of West Dunbartonshire.

A copy of our Equality and Diversity Statement can be provided on request. 

The following links will take you to the other sections of this Welcome Pack…

  1. Emergency Planning
  2. Power of Attorney and Guardianship
  3. Adult Carers’ Support Plan – A Brief guide for carers
  4. Carers Allowance and Related Benefits
  5. Useful Telephone Numbers
  6. Complimentary Therapies
  7. When your Caring Role comes to an end
  8. Complaints Policy
  9. Protecting your Information
  10. Social Events


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